Course curriculum

    1. Course Objectives

    2. Pre-Assignment

    1. Asking Questions

    2. Listening and Hearing: They are not the same thing

    3. Communicating with Power

    4. Case Study-2

    5. Chapter 2: Review Questions

    1. Body Language

    2. The Signals You Send to Others

    3. It is Not What You Say, it is How You Say It

    4. Case Study-3

    5. Chapter 3: Review Questions

    1. Starting a Conversation

    2. The Four Levels of Conversation

    3. Case Study- 4

    4. Chapter 4: Review Questions

    1. Asking for Examples

    2. Using Repetition

    3. Using Summary Questions

    4. Asking for Clarity and Completeness

    5. Case Study-5

    6. Chapter 5: Review Questions

    1. Creating a Powerful Introduction

    2. Using Mnemonics

    3. Uh-Oh…I’ve Forgotten Your Name

    4. Case Study-6

    5. Chapter 6: Review Questions

About this course

  • $48.50
  • 54 lessons
  • 0 hours of video content